Personal Data Protection Notice

EASY RENT BIKE INFORMATION AND SOFTWARE AUTOMOTIVE TRADE LIMITED COMPANY PERSONAL DATA PROTECTION AND PROCESSING CUSTOMER INFORMATION TEXT

Data Controller

As EASY RENT BIKE Information and Software Automotive Trade Limited Company ("Company"), acting as the data controller pursuant to the Personal Data Protection Law No. 6698 ("Law"), we attach great importance to the protection of your personal data. You can access detailed information about the purposes of processing your personal data by our Company at www.easyrentbike.com/privacy-notice.

Methods of Collecting Personal Data and Processing Purposes

Your personal data may be collected through the following methods in line with your interactions with our Company:

  • In electronic environment: Through our website, mobile applications, social media platforms, email, and call center.
  • In physical environment: Through our company offices, dealers and branches, rental offices, or contracted business partners.

Your collected personal data is processed for the following purposes:

1. Bicycle, Motorcycle, Land, Sea and Air Vehicle Rental and Related Services:

  • Provision of hourly/daily/weekly/monthly vehicle rental services
  • Reservation transactions, cancellations, and contract management
  • Vehicle delivery and return processes
  • Management of traffic fines, toll payments, and other rental process transactions
  • Damage and maintenance management processes

2. Marketing and Customer Communication:

  • Participation in campaigns, promotions, and draws
  • Management of loyalty programs
  • Sending commercial electronic messages with your consent

3. Execution of Legal and Commercial Processes:

  • Fulfillment of official institution requests
  • Compliance with legislation and fulfillment of legal obligations
  • Execution of accounting and financial processes

4. Improving Service Quality:

  • Conducting customer satisfaction studies
  • Evaluation of feedback and improvement of service processes

Parties to Whom Your Personal Data May Be Transferred

Your personal data may be transferred to the following parties in accordance with the purposes mentioned above and Articles 8 and 9 of the Law:

  • Our business partners, service providers, and suppliers
  • Public institutions and authorized authorities
  • Our domestic or international business partners and group companies
  • Consulting firms we receive support from in legal processes

In case of transfer of your data abroad, this transfer will be carried out by providing necessary protection measures.

Legal Basis for Personal Data Processing

Your personal data is processed based on the following legal grounds:

  • Establishment or performance of contract: Provision of bicycle, motorcycle, land, sea, and air vehicle rental services
  • Fulfillment of legal obligations: Meeting legal requirements and ensuring compliance with legislation
  • Legitimate interest: Improving service quality, enhancing operational processes
  • Explicit consent: Marketing activities and sending commercial electronic messages

Your Rights Under the Law

As a data subject, you have the following rights under Article 11 of the Law:

  • Learning whether your personal data is being processed
  • Requesting information about your processed data
  • Learning the purpose of processing and whether data is used in accordance with this purpose
  • Knowing the third parties to whom personal data is transferred domestically or abroad
  • Requesting correction of incomplete or incorrect data
  • Requesting deletion or destruction of your data
  • Requesting notification of these operations to third parties
  • Objecting to negative results arising from analysis of processed data exclusively through automated systems
  • Claiming compensation for damages due to unlawful data processing

You can submit your applications regarding your rights by filling out the form at KVKK Application Form or by submitting a written application to our Company. Your applications will be concluded free of charge within the periods specified in the Law. However, if the transaction requires an additional cost, a fee may be charged according to the tariff determined by the Personal Data Protection Board.

Updates and Contact

This text may be updated based on legal regulations and company policies. You can regularly visit www.easyrentbike.com for the most current version.

Contact Information:

EASY RENT BIKE Information and Software Automotive Trade Limited Company

Address: TURKKUYUSU MAH. KIBRIS SEHITLERI CAD. NO77/1 BODRUM 48400 MUGLA TURKIYE

Phone: 0850 305 8700

Email: info@easyrentbike.com